Terms of Service

Last Updated: November 2025

1. Agreement to Terms

By accessing, browsing, and using MedBoardEducation (including our website, question banks, PDF reviewers, flashcards, courses, study modules, and all related services), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use our services.

MedBoardEducation is operated by MedBoardTutors, LLC DBA MedBoardEducation (“Company,” “we,” “us,” or “our”). These Terms apply to all users, including medical students, residents, and health professionals.

2. Services Provided

MedBoardEducation provides digital educational resources for medical board exam preparation, including:

• Question Banks: Tiered sets of exam-authentic practice questions (Benchmark, Standard, Apex, Black Diamond) for USMLE and COMLEX exams
• Flashcards: Spaced-repetition study cards for high-yield topics and frequently missed questions
• PDF Reviewers: High-yield study guides and downloadable review materials
• Courses: Structured, comprehensive learning modules covering medical board exam topics
• Study Modules: Interactive learning units designed for specific exam topics or subjects
• Platform Access: Web-based and mobile access to all educational content

All services are provided “as is” without warranty of specific exam outcomes.

3. Account Registration & Eligibility

3.1 Eligibility

You must be at least 18 years old to use MedBoardEducation. By creating an account, you represent and warrant that:

• You are 18 years of age or older
• You are legally capable of entering into this agreement
• You are a medical student, resident, or healthcare professional preparing for U.S. board exams
• All information you provide is true, accurate, and current

3.2 Account Creation

To access MedBoardEducation, you must:

1. Create an account with a valid email address
2. Set a secure password (minimum 8 characters recommended)
3. Provide accurate personal and educational information
4. Accept these Terms of Service and our Privacy Policy

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately of unauthorized access or security breaches

Do not:

• Share your account credentials with other users
• Use another person’s account
• Allow others to use your account to access content

We reserve the right to suspend or terminate accounts engaged in unauthorized sharing.

4. Purchases & Payment

4.1 Pricing & Billing

• Prices for question banks, PDF reviewers, courses, and modules are displayed at checkout
• All prices are in USD
• Payment is processed through WooCommerce and secure payment processors
• We do not store full credit card information

4.2 Purchases Are Final — No Refunds

All purchases are final and non-refundable. This includes:

• Question bank tiers (all difficulty levels)
• PDF reviewers and downloadable materials
• Courses and study modules
• Bundles and promotional offers
• Any digital content once purchased

By completing your purchase, you acknowledge that you understand and accept this no-refund policy.

4.3 Payment Disputes

If you believe you were charged in error, contact support@medboardeducation.com within 30 days of the charge with:

• Your order number
• Date of charge
• Payment method used
• Description of the disputed charge

4.4 Subscription & Recurring Billing

If applicable:

• You authorize us to charge your payment method on a recurring basis
• You will receive a confirmation email before each renewal
• You may cancel renewal at any time by visiting your account settings or contacting support@medboardeducation.com

5. Access & Usage Rights

5.1 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use MedBoardEducation content for personal study purposes only. This license is subject to these Terms and remains in effect for the duration of your access period (typically 3 months per purchase for online question banks, courses, and modules). Purchased downloadable PDF reviewers are a one-time purchase: once delivered, you may keep your copy and use it for personal study indefinitely, subject to these Terms.

5.2 Permitted Uses

You may:

• Access question banks, flashcards, PDF reviewers, courses, and modules for personal study
• Take notes and create personal study materials
• Review explanations and learning resources
• Track your progress, flashcard mastery, and performance
• Use content offline if download functionality is provided

5.3 Prohibited Uses

5.3.1 Intellectual Property Violations

You may NOT:

• Copy, scrape, or reproduce our question banks, flashcards, courses, or modules, or share, resell, or redistribute any content (downloading a purchased PDF reviewer through the download link provided with your order is permitted)
• Redistribute our content to other users or platforms
• Create derivative works from our materials
• Resell or sublicense our content
• Upload our materials to third-party study platforms or forums
• Share access credentials or account logins

5.3.2 AI & Automation

You may NOT:

• Use our content (including flashcards and questions) to train, fine-tune, or evaluate AI models or machine learning systems
• Extract questions, flashcard data, or answers for automated processing
• Use bots, scrapers, or automated tools to access our content
• Benchmark or test AI systems against our materials
• Create datasets from our question banks or flashcards for any purpose

5.3.3 Reverse Engineering & Tampering

You may NOT:

• Attempt to reverse-engineer, decompile, or disassemble our platform, flashcard algorithm, or content structures
• Modify or tamper with our content or flashcard settings
• Circumvent access controls or security measures
• Attempt to gain unauthorized access to restricted areas
• Probe, scan, or test the security of our systems without permission

5.3.4 Misuse & Harm

You may NOT:

• Use the platform for illegal purposes or to violate any laws
• Engage in fraudulent or deceptive practices
• Harass, abuse, or threaten other users or staff
• Submit false information or impersonate others
• Interfere with platform operations

5.3.5 Commercial Use

You may NOT:

• Use our content for commercial gain without permission
• Create competing study tools or services using our materials
• License our content to third parties
• Use our content in educational institutions without explicit permission

Violations will result in immediate account termination and may lead to potential legal action.

6. Intellectual Property Rights

6.1 Our Content

All content on MedBoardEducation — including question banks, flashcards, PDF reviewers, courses, study modules, explanations, images, videos, graphics, and text — is the exclusive property of MedBoardTutors, LLC DBA MedBoardEducation or our licensed content providers. All content is protected by U.S. and international copyright laws.

Our intellectual property includes:

• Question design and difficulty progression
• Flashcard content, organization, and spaced-repetition algorithm
• Explanations and educational methodology
• Course curriculum and module structure
• PDF reviewer organization and high-yield selections
• Platform design and user interface
• All original text, graphics, and media

6.2 Your Content

Any materials you upload, create, or submit to MedBoardEducation (notes, annotations, feedback) remain your property. However, by uploading content, you grant us a limited license to use it for the purposes of service improvement, analytics, and customer support only.

6.3 No Endorsement

Your use of MedBoardEducation does not grant you the right to use our name, logos, branding, or trademarks. Do not use our intellectual property without explicit written permission.

7. Content Disclaimer & Accuracy

7.1 Educational Resource

MedBoardEducation provides study materials and practice questions designed to help prepare for U.S. medical board exams. Our services are:

• Educational tools only — not a guarantee of exam success
• Based on publicly available information about board exam formats and topics
• Created by board-certified physicians but not endorsed by USMLE, NBME, COMLEX, or any official licensing body

7.2 No Warranty

MedBoardEducation is provided “as is” without warranty. We do not warrant that:

• Content is 100% accurate or comprehensive
• Using our materials will result in a passing score
• Content reflects the exact format or difficulty of actual exams
• The platform will be uninterrupted or error-free
• Our services will meet your specific study needs

7.3 Individual Results Vary

Success on medical board exams depends on many factors beyond our materials, including:

• Your prior knowledge and clinical experience
• Overall study methodology and dedication
• Test-taking strategies and test day performance
• Your individual learning style

We make no claims about pass rates, score improvements, or guaranteed outcomes.

7.4 U.S. Content Focus

Our content is designed for U.S. medical exams and practice standards. If you are studying for exams or practicing in other countries:

• Drug approvals and dosages may differ
• Clinical protocols and guidelines may vary
• Treatment approaches may not align with your jurisdiction
• Content accuracy is not guaranteed for international use

8. Limitation of Liability

8.1 Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW, MEDBOARDEDUCATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or opportunity
• Failure to pass the medical board exams
• Loss of professional opportunities or advancement
• Any damages resulting from your use or inability to use our services
• Technical errors, viruses, or unauthorized access
• Delays or interruptions in service

8.2 Liability Cap

Our total liability to you for any claim shall not exceed the amount you paid for the specific content or service that is the subject of the claim, or $100, whichever is less.

8.3 No Liability for Third Parties

We are not liable for the actions, content, or services of third parties, including:

• Payment processors
• Email service providers
• Third-party platforms where users may share our content
• Third parties who gain unauthorized access to your account

9. Prohibited Conduct & Enforcement

9.1 Violations

Violations of these Terms may result in:

• Immediate account suspension or termination
• Permanent ban from using MedBoardEducation
• Forfeiture of access to all purchased content, including question banks, flashcards, courses, modules, and PDF reviewers (no refunds)
• Legal action and damages
• Reporting to law enforcement, if applicable

9.2 No Refunds for Violations

If your account is terminated for violating these Terms, you will not be eligible for any refunds, regardless of the remaining access time.

9.3 Cooperation with Authorities

We may cooperate with law enforcement or legal authorities regarding suspected violations of law or these Terms.

10. Digital Millennium Copyright Act (DMCA)

10.1 DMCA Agent & Notice Procedures

If you believe that material on MedBoardEducation infringes your copyright, submit a DMCA notice to:

MedBoardTutors, LLC DBA MedBoardEducation — DMCA Agent
Email: support@medboardeducation.com
Mailing Address: 7901 4th St N#9391, St. Petersburg, FL, 33702, USA

10.2 DMCA Notice Requirements

Your notice must include (as required by 17 U.S.C. §512(c)(3)):

• Your physical or electronic signature as the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed (title, author, publication date, etc.)
• Identification of infringing material with information sufficient to locate it (URLs, screenshots, item IDs, descriptions)
• Your contact information (name, address, telephone, email)
• Statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or law
• Statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner

10.3 Response to DMCA Notices

Upon receipt of a compliant DMCA notice, we will:

• Investigate the claim
• Remove or disable access to the allegedly infringing material
• Notify the affected user
• Preserve evidence

10.4 Counter-Notice

If material was removed in error, you may submit a counter-notice containing (17 U.S.C. §512(g)):

• Your physical or electronic signature
• Identification of material removed or disabled
• Statement under penalty of perjury that the material was removed due to a mistake or misidentification
• Your name, address, telephone, and email
• Statement consenting to the jurisdiction of the federal court in your location
• Statement consenting to service of process by the original claimant

We will forward your counter-notice to the original claimant. If no court action is filed within 10 business days, we may restore the material.

10.5 Repeat Infringers

We reserve the right to terminate accounts of users who are repeat infringers or submit false DMCA notices.

11. Third-Party Content & Links

11.1 External Links

MedBoardEducation may contain links to third-party websites. We are not responsible for:

Content, accuracy, or practices of external sites
Links that become broken or outdated
Third-party privacy policies or terms

Use external links at your own risk and review their terms of use before providing any information.

11.2 Third-Party Integrations

We may integrate with third-party services (payment processors, email services, analytics). Your use of these services is governed by their terms, which we do not control.

12. Modifications to Service

12.1 Right to Modify

We reserve the right to:

• Add, remove, or modify content, features, or functionality at any time
• Change pricing for future purchases
• Update question banks, courses, and modules
• Discontinue services with 30 days’ notice
• Implement new technical requirements or restrictions

12.2 Continued Use

Continued use of MedBoardEducation after changes constitutes acceptance of the modified Terms.

12.3 No Compensation for Changes

We are not obligated to provide compensation for changes, deletions, or discontinuation of services.

13. Termination

13.1 Termination by Us

We may terminate your account immediately and without notice if:

• You violate these Terms
• You engage in prohibited conduct (copying, sharing, AI training, harassment)
• We reasonably believe your use violates the law
• You provide false information
• You violate intellectual property rights
• We discontinue services

13.2 Termination by You

You may discontinue your account at any time by emailing support@medboardeducation.com with “Account Termination” in the subject line.

13.3 Effect of Termination

Upon termination:

• Your access to all MedBoardEducation content is immediately revoked
• Your account and all associated data will be retained per our Privacy Policy
• You remain bound by these Terms (including IP protections)
• No refunds will be issued regardless of remaining access time

14. Indemnification

You agree to indemnify, defend, and hold harmless MedBoardEducation and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of MedBoardEducation services
• Your content or actions
• Your infringement of intellectual property rights
• Your violation of the law

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to the conflict of law principles.

15.2 Jurisdiction

You consent to the exclusive jurisdiction and venue of the state and federal courts located in Pinellas County, Florida, for any legal disputes arising from or relating to these Terms or your use of MedBoardEducation.

15.3 Class Action Waiver

You agree not to participate in any class action, class arbitration, representative action, or collective action against MedBoardEducation. All disputes must be resolved on an individual basis.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. All other provisions remain in full effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on MedBoardEducation, constitute the entire agreement between you and MedBoardEducation regarding your use of our services. No other terms or conditions, oral or written, are binding unless expressly agreed to in writing by MedBoardEducation.

18. Changes to These Terms

18.1 Updates

We may update these Terms periodically. Changes will be posted here, accompanied by an updated “Last Updated” date.

18.2 Notification

For significant changes, we will notify you via email or a prominent notice on our website.

18.3 Continued Use

Continued use of MedBoardEducation after changes constitutes acceptance of the new Terms.

19. Contact Us

For questions about these Terms of Service, contact:

Email: support@medboardeducation.com
Subject: “Terms of Service Question – MedBoardEducation”

Mailing Address:
MedBoardTutors, LLC DBA MedBoardEducation
7901 4th St N#9391
St. Petersburg, FL 33702
USA

Response Time: We aim to respond within 5-7 business days.

20. Acknowledgment

By accessing and using MedBoardEducation, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.